Privacy Policy

1. Introduction

FactorySandbox ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials from your OAuth provider (GitHub or Google).

Usage Data

We automatically collect information about how you use the Service, including sandbox executions, API calls, timestamps, and error logs.

Technical Data

We collect IP addresses, browser type, device information, and other technical data to ensure security and improve the Service.

3. How We Use Your Information

• To provide and maintain the Service
• To process transactions and send billing information
• To communicate with you about updates and changes
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues
• To enforce our Terms of Service

4. Data Retention

We retain your account information for as long as your account is active. Execution logs are retained for 30 days for debugging purposes, then permanently deleted. You may request deletion of your data at any time.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our Service
• Law enforcement when required by law
• Business partners with your consent
• In connection with a merger or acquisition

6. Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies. You can configure your browser to refuse cookies, but this may limit functionality.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at [email protected].